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Privacy Policy

Education Assurance Framework
Operated by RTOScool

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1. Introduction

The Education Assurance Framework is committed to protecting personal information and handling it responsibly and transparently.

This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you access or use this website (“the Website”).

The Education Assurance Framework is operated by RTOScool, which is responsible for managing personal information collected through this Website.

 

2. Personal Information We Collect

We may collect personal information that you voluntarily provide when you:

  • submit an enquiry or contact form

  • request information

  • provide feedback

  • interact with the Website
     

The types of personal information collected may include:

  • first and last name

  • email address

  • contact phone number

  • organisation name

  • role or position
     

We do not intentionally collect sensitive personal information.

 

3. Purpose of Collection

Personal information is collected only where necessary to:

  • respond to enquiries

  • communicate with users

  • provide access to framework-related information

  • support continuous improvement of the Website and framework
     

Information is not collected for unrelated purposes.

 

4. Source of Information

Personal information is collected directly from individuals who choose to interact with the Website.

Publicly available information (such as organisational registration details from official registers) may be used to confirm organisational information where relevant.

 

5. Use of Personal Information

Personal information collected may be used to:

  • communicate with individuals

  • respond to requests or enquiries

  • provide information about the framework

  • support internal governance and improvement activities
     

Personal information will not be used to make compliance determinations or regulatory decisions.

 

6. Disclosure of Personal Information

Personal information will not be disclosed to third parties without consent, except where required or authorised by law.

We do not sell, trade, or rent personal information to third parties.

 

7. Storage and Security

Personal information is stored using digital systems with appropriate security safeguards in place.

Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

 

8. Access to and Correction of Personal Information

Individuals have the right to:

  • request access to personal information held about them

  • request correction of inaccurate, incomplete, or outdated information
     

Requests can be made using the contact details provided on the Website.
Identity verification may be required before access or correction is granted.

 

9. Accuracy of Information

Individuals are responsible for ensuring that personal information they provide is accurate and up to date.

Where inaccuracies are identified, individuals may request correction.

 

10. Retention of Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

Individuals may request removal of their personal information where appropriate.

 

11. Cookies and Website Analytics

The Website may use standard analytics tools to collect de-identified information such as:

  • pages visited

  • time spent on the Website

  • general usage patterns
     

This information is used to improve the Website and does not identify individuals.

 

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the Website or applicable requirements.

The most current version will always be available on the Website.

 

13. Contact

If you have questions or concerns about this Privacy Policy or how personal information is handled, please contact us using the contact details provided on the Website.

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